Process

Four phases. Zero surprises.

We work in short cycles with weekly deliveries. You always see what's being done, why, and how much it costs. This is our methodology, refined over 120+ projects.

Phase 01 · 1 to 2 weeks

Discovery & Strategy

Before designing a single pixel, we want to understand your business.

  • 4-hour immersion workshop
  • Stakeholder interviews
  • Competitor analysis & benchmarks
  • KPI and persona definition
  • Approved information architecture
  • Deliverable: Strategic document (15–30 pages)
Phase 02 · 2 to 4 weeks

Design & Validation

Creative direction, prototyping and testing with real users.

  • Mood boards and art direction
  • Low-fidelity wireframes
  • Design system and component library
  • Clickable Figma prototype
  • Tests with 5 users (moderated)
  • Deliverable: Figma file + brand book
Phase 03 · 3 to 8 weeks

Development

Modular implementation with staging and weekly reviews.

  • Git repo and CI/CD setup
  • Component-by-component build
  • Integration with chosen CMS
  • Staging environment with branch previews
  • Code reviews & automated tests
  • Deliverable: Site on staging + documentation
Phase 04 · 1 week

QA & Launch

Rigorous quality assurance before go-live.

  • Tests on 8 browsers and real devices
  • Accessibility audit (WCAG 2.2 AA)
  • Lighthouse 90+ on every metric
  • Analytics & monitoring setup
  • Team training (1h, recorded)
  • 14 days post-launch warranty included
Communication

Always informed. Never overwhelmed.

We work async by default, with live check-ins when it makes sense.

Shared Notion

Task board, decisions log and living docs. Full access from day 1.

Slack or email

Reply within 4 business hours. No midnight WhatsApp groups.

Weekly demos

30 minutes per week, recorded. Catch up at your own pace.

Guarantees

Our commitment, in writing.

Deadline guaranteed

If we miss the deadline through our own fault, we deduct 5% of the total per week of delay.

Performance guaranteed

Lighthouse 90+ on mobile and desktop. Otherwise we optimise free of charge until we hit it.

Accessibility guaranteed

WCAG 2.2 AA validated through automated and manual audits.

Bug warranty

14 days after launch — any functional bug is fixed at no cost.

Ready to start?

The next step is a 30-minute call — no commitment, just to get acquainted.